// legal / privacy

Privacy Policy

Last updated: May 2025

Our commitment to your data

Tech Mesh Grid takes the handling of personal data seriously. This policy describes what information we collect through this website, how it is used, how it is protected, and what rights you have as a visitor. We have written this in plain language so it is actually useful to read.

If anything here is unclear, you are welcome to contact us through the contact page and we will respond with a direct answer.

1. Data collection

Contact form submissions: When you fill in the contact form, we collect your name, email address, and the content of your message. This information is used solely to respond to your enquiry.

Cookies and analytics: Subject to your consent, we may collect anonymised usage data through analytics cookies. This includes page views, session duration, and general navigation patterns. No personally identifiable information is included in this data.

Automatically collected data: Standard server log data such as IP addresses, browser type, and access timestamps may be retained temporarily for security and operational purposes. This data is not shared and is not used for profiling.

Legal basis: Contact form data is processed on the basis of your explicit submission (consent). Analytics data is processed only with your prior consent via the cookie banner. Security log data is processed on the basis of legitimate interest in maintaining a secure service.

2. How we use your data

3. Data protection measures

  • Data in transit is protected via HTTPS encryption.
  • Access to any stored personal data is restricted to authorised personnel only.
  • Contact form submissions are retained only as long as necessary to complete the relevant communication.
  • In the event of a data breach that affects your personal information, we will notify affected individuals in accordance with applicable regulations.
  • We do not store payment data — no financial transactions take place on this website.

4. Retention periods

Contact form data is retained for the duration of the resulting communication and for a reasonable period afterward to maintain a record of the exchange. This is typically no longer than twelve months from the last contact.

Analytics and cookie data is governed by the retention policies of the respective platforms in use, as described in our Cookie Policy.

5. Your rights

Right of access

You may request a copy of any personal data we hold about you.

Right to rectification

You may ask us to correct any inaccurate personal information we hold.

Right to erasure

You may request deletion of your personal data, subject to any legal obligations to retain it.

Right to portability

Where technically feasible, we can provide your data in a structured, machine-readable format.

Right to object

You may object to processing carried out on the basis of legitimate interest at any time.

Right to withdraw consent

You may withdraw cookie consent at any time via the Cookie Policy page.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Data controller address: 〒210-0833 4-11-8 Sakuramoto, Kawasaki, Kawasaki Ward, Kanagawa · Phone: +81 44-225-3707

Address

〒210-0833 4-11-8 Sakuramoto, Kawasaki, Kawasaki Ward, Kanagawa

Phone

+81 44-225-3707

Hours

Mon–Fri 10:00–18:00 JST